Privacy Policy

1. Introduction & Practice Information

Longevity Institute Miami ("Practice", "we", "our", or "us"), led by Medical Director Dr. Nina Gupta, MD, ABAARM, FAARM, operates the website located at https://longevityinstitutemiami.com. We are committed to maintaining the privacy, confidentiality, and security of our prospective and established patients.

Our physical practice is located at: 20200 West Dixie Highway, Suite 808I, Miami, Florida 33180.

2. Information We Collect

We may collect information from you directly when you interact with our website or submit an inquiry:

• Contact Details: Full name, telephone/mobile number, email address, and preferred contact method.
• Consultation & Treatment Interests: Clinical areas of interest selected from our forms (e.g., Longevity Medicine, Stem Cell Therapy, Joint Care, Hormone Optimization, Metabolic Health, NAD+ Infusions, or Peptide Therapy).
• Voluntary Health Information: Notes, symptoms, health goals, or previous treatments you choose to describe in message fields.
• Technical Data: Browser type, operating system, pages viewed, and device parameters collected via standard server logs and analytical cookies.

3. How We Use Your Information

Information provided through this website is used strictly for legitimate clinical and operational purposes, including:

• Reviewing and responding to your consultation and appointment requests.
• Contacting you via telephone, SMS/text message, or email regarding scheduling, clinic hours, and evaluation procedures.
• Preparing preliminary medical intake documentation prior to your physician consultation.
• Maintaining the technical performance, security, and integrity of our digital platforms.

4. Health Information & Clinical Privacy Standards

We treat all prospective patient information submitted through our website with the highest standard of medical confidentiality. When you become an established patient of Dr. Nina Gupta, MD, your medical records and Protected Health Information (PHI) are governed by our complete clinical Notice of Privacy Practices under federal (HIPAA) and Florida state healthcare privacy laws.

Our website utilizes modern 256-bit SSL/TLS encryption for data transmission. Form submissions are routed through authenticated, encrypted mail server protocols to ensure unauthorized parties cannot intercept your communications.

5. Emergency Notice & Non-Urgent Form Communications

6. Consent to Communications (Phone, SMS & Email)

By submitting a consultation request through our website, you expressly consent to receive communications from Longevity Institute Miami, including phone calls, text messages (SMS), and email correspondence regarding your inquiry, appointment scheduling, and clinic information. You may opt out of SMS or email communications at any time by replying "STOP" or notifying our office directly.

7. Cookies & Website Analytics

Our website may use standard cookies and analytical scripts to understand user traffic patterns, optimize page loading speeds, and improve navigation. You can configure your browser settings to refuse cookies or alert you when cookies are being sent. Disabling cookies will not impair your ability to browse our educational content or contact our clinic.

8. Your Rights & Access Requests

You have the right to request access to, correction of, or deletion of personal contact information you have submitted through our website. To exercise these rights, please contact our privacy coordinator using the details below.